Reviews for IVY LODGE CARE, HAXBY

5/5 from Jennifer
3 years ago
I work at ivy lodge what s lovley place to work
5/5 from Gill
6 years ago
My mother has been a resident at Ivy Lodge for about a year, and describes it as ‘ the best there is’. From the very start she was made to feel welcomed, and nothing was too much trouble. Her own en suite bedroom is bright, well decorated and she is able to make it her own by hanging familiar photographs to remind her of the family. Downstairs the seating areas are comfortable and stylish, and once again beautifully decorated. The home has a clean bright atmosphere. Ivy Lodge has an in house chef and the food is described by my mother as varied and tasty. All the staff are well trained, welcoming, friendly and knowledgeable about the residents. In normal times there are weekly outings and activities. Communications from the owner about safety measures since the pandemic have been detailed and sensible. Recent visits from relatives have been by appointment only, outside with careful social distancing. So far, we are reassured to know that there have not been any Covid cases amongst residents or staff. My family feel happy they my mother is being.very well cared for and is in a safe place.
5/5 from Sue
6 years ago
My Aunt has been in Ivy Lodge for4 months and thinks everyone is lovely. We have not been able to go in since she became a resident due to lockdown, however we have been kept fully informed and in touch with her throughout this time. Nothing is to much trouble and now we have been able to socially distance visit outside. There are lots of activities and every body is kind and helpful. We fully recommend this family run home.
5/5 from Eldon
6 years ago
My mum decided she need to go into a home about 6 years ago and we visited several. Ivy Lodge seemed clean and well run so we made the choice and we have never regretted it. Mum's condition has deteriorated over time and the staff have been superb in looking after her, they are always cheerful and kind. Since the new challenge of Coronavirus arrived the home has been run with the safety of residents as the foremost consideration, the rules are strictly applied but only because that's the right thing to do.
5/5 from Mark
6 years ago
My mother in law has been in Ivy Lodge for 10 months now and they have been amazing with her particularly during lockdown. She has enjoyed a wide variety of activities organised in house and has been able to continue having her hair done every week by the staff. She is desperate to be able to hug her family and play with her granddaughter but until it is safe this is not allowed, this is the reason all staff and residents have been free from the virus. They have however, erected a gazebo in the garden with flowers around it and with a separation screen for visits where you can speak freely and see each other very clearly.
5/5 from Helen
6 years ago
I have worked at Ivy lodge for nearly 10 years and have loved every minute of being part of such a lovely team. We all aim to give the highest standards of care and our residents and their families are our priority. Ivy lodge is a home from home where we have many activities including baking, flower arranging, arts and crafts, cards and board games, regular entertainment and regular trips to local attractions plus much more.
5/5 from Brian
6 years ago
Ivy Lodge is a very happy care home with very attentive and caring staff. My Mother has been with them for over a year and a half now and both she and I have been really happy with the care she has received. They organise events within the home, they would also take them out post Covid to various places, be it shopping centres stately homes gardens etc. They have been very careful with looking after the residents whilst we are in these strange times. I would like to thank all of the staff for their care towards my mother. I would highly recommend this family run care home, as they put CARE first and foremost.
5/5 from D
6 years ago
Mam moved into Ivy Lodge 14 months ago and she’s always telling us how all the staff are so kind and very hard working, and we wholeheartedly agree. As soon as you enter the building you notice a friendly, ‘homely’ atmosphere, so different from the ‘institution’ feeling I’ve experienced on visiting other care homes. A full programme of wide ranging activities, visiting entertainers and trips out has obviously been suspended, but all staff have gone above and beyond in organising and participating in in-house events ranging from their own choir to a beach party, as illustrated on Facebook. Communication with residents’ families is excellent and overall Mam could not be better cared or catered for.
5/5 from Donna
6 years ago
I have worked at ivy lodge for the last 28 years and it’s a lovely place to be . The residents are happy and well cared for . The management are supportive especially in the current crisis of Covid 19 , the safety of the residents and staff were always their main priority.
5/5 from Angela
6 years ago
I am a carer at Ivy lodge, I must say what a happy and enjoyable place to work. As well as it being a family run home it’s a family environment for both staff and residents. I look forward to going to work.